How can we contact you?
You can find our contact information at the bottom of the website.
IG, Facebook, Email: Curbstompcitycustomdecals@gmail.com
Where can I find the link to your store on Facebook?
Locate the "Shop Now" button near the top of the page.
Where can I find the link to your store on IG?
It's located in the Bio section of my page.
Can you list the decals on eBay?
No, I have a store I can utilize without paying extra fees on eBay.
What are waterslide decals?
Waterslide decal paper is a special transfer paper that allows you to easily transfer images and text. One of the best things about this paper is that it is translucent and can be used on almost any smooth surface. Water is required to separate the film backing from the image before it can be applied to a surface.
What do decals printed on clear paper mean?
Clear decals are normally used for tattoos or on light backgrounds. When it comes to action figures, more for skin tone and white trunks, tights, shirts, etc. The "Clear" waterslide paper prints the decal on a clear background.What do decals printed on white paper mean?
White waterslide paper is printed on a white background. White waterslide paper will show more brilliantly on all darker or non-white surfaces. However, with white waterslide paper, you must be mindful that the white background will show very noticeably if not appropriately trimmed to the edge.
Is there a video tutorial?
Yes, I have a YouTube channel that you can find at the bottom of my store. We are working on improving the content uploaded to this channel.
Can I pay you to apply decals for me?
Sorry, it's hard to find time to accommodate this, even if we are being paid for it. If you reach out directly, I can recommend a few trusted artists that can help.
Can you make me a custom figure?
No, we do not take on custom figure requests. However, we do list custom figures for sale from time to time, please make sure you follow us!
How do I place a custom decal order?
The process would be first reaching out to us before submitting any custom decal order.
How much do you charge for your decals?
There are no set prices; please see the store to understand our pricing well. It ranges from many different prices depending on the item.
Where can I find shipping information?
It's located at the bottom of the store "Shipping and Payment Info"
How long does it take to ship?
It varies; more details are located at the bottom of the page "Shipping Info & Payment Info"
Do you ship internationally?
Yes, more details are located at the bottom of the page "Shipping Info & Payment Info"
Are the figures on your website for sale?
No, they are used for modeling the decals or have already been sold long before it was uploaded to the store. Only the decals are for sale.
Would you accept trading?
No
I print my decals. Can you sell and send me the images?
Unfortunately, we do not send images/soft copies over. We protect the hard work that we put into these decals.
What form of payments do you accept?
PayPal and any other form of credit card.
Can I apply the decals on leather materials?
We would not recommend it. However, we were told it works for some people depending on how you maintain it after application.
Can you resize the decals to Retro/Hasbro, Jazwares, or Jakks?
Yes, please let us know ahead of time before submitting your order. The majority of the listings should now have that option.
Where can I find the refund/return policy?
More details located at the bottom of the page "Return & Refund Policy"
Does your decal work on cloth?
No, it does not. There's a special paper that you will need to buy for cloth material.
Where are you located? Where do you ship from?
From USA, Virginia.
What do Mattel, Retro, Jakks options mean?
These are the sizes of the figures the decals will be able to scale to.
for, ie. The retro option will accommodate Hasbro and Mattel retro-size figures.
Jakks is more scaled to the ruthless aggression figures and Deluxe Figures.
and the Mattel option is all scaled to the elite figures only, some basic figures, but not all.
What does Ghost White Decal mean?
Ghost White decals are white text/images printed with white ink on clear waterslide decal paper. This avoids having to match the background on the figure where you plan to apply the decal.
What do Metallic Decals mean?
Metallic decals are shiny metallic colors text/images that are printed on clear waterslide decal paper. This avoids having to match the background on the figure where you plan to apply the decal.
We currently offer the following metallic colors: Gold, Silver, Pink, Bronze, and Hologram.
Do you scale to LJN figures?
No, we have spent and tested this on over 20 different LJN figures, and the results did not come out well. After a couple of weeks of applications, the decal would crack and rub off due to the rubber material made of LJN figures.
Do you scale to WWE Superstars and BCA figures?
Yes, this can be mentioned in the notes at checkout.
How do I apply decals on areas where the joints are and the gaps on the hips?
We will try to add a "guided" line on where to cut before applying the decals.
